If you would like to make an inquiry about your bill, please read the paragraph below regarding federal laws guarding patient confidentiality and click the "I agree" button.  Once you provide your information to the Website Assistant, you will receive a response within 24 hours of your submission.

 

Protecting Your Confidentiality
To protect your confidentiality, we are required to provide you with information regarding the HIPAA (Health Insurance Portability and Accountability Act) Privacy Rule. This was established by the federal government to protect the rights of all individuals with regard to the use and disclosure of their protected health information. While it protects your information, it also provides you with the ability to access and amend this information, and the right to an accounting of certain disclosures. Since there may be times when individuals are legally or otherwise incapable of exercising their rights, they may choose to designate another to act on their behalf with respect to these rights. Under the HIPAA Privacy Rule, a person authorized …to act on behalf of the individual in making health care related decisions is the individual’s “personal representative.” [45 CFR 164.502(g)]

By using Website Assistance, the user acknowledges that they are either the patient or the patient’s personal representative and are permitting disclosure within this framework of any protected information required for the adjudication of their claim(s).

I am the patient or the patient's personal representative and wish to continue.